Terms and Conditions

Aberdeen Tours Terms and Conditions

"Terms & Conditions"

Aberdeen-Tours List of tour Terms and Conditions.

Terms & Conditions

Credentials

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  • Payment

    Reservations will only be confirmed on receipt of full payment.

  • Minimum Number Requirement

    Tours will run when 4 persons have booked and payed onto the tour, if we don't have four booked on a full refund will be given.

  • Cancellations & Refunds

    The Company reserves the right to cancel any tour where the minimum number of passengers required is not reached. In such cases the Company’s liability to the Customer is the full return of monies paid for the tour.

  • Charges

    For 1 day sightseeing tours a) Cancellation more than 72 hours before tour departure – no charge b) Cancellation less than 72 hours before tour departure entirely at our discretion (There is normally no refund unless ticket is resold) No refunds are offered if a passenger is late for a tour/cannot find the pick-up point.

  • Insurance

    We recommend that passengers take out suitable travel, medical & cancellation insurance.

  • Alterations

    The Company reserves the right to change the tour itinerary at any time, due to weather, traffic problems, availability of attractions or other extenuating circumstances.

  • Entrance Fees

    Please note that entrance fees/costs to attractions, cruises etc. are not included in the tour price.

  • Vehicles

    The Company reserves the right to change the type of motor vehicle used, if circumstances dictate this is necessary.

  • Smoking

    Smoking is not permitted on any of our vehicles.

  • Behaviour

    The Company reserves the right to refuse to carry any person whose conduct or manner is likely to cause offence or upset to other passengers. In such cases full cancellation charges to passenger apply, and the Company shall have no further liability to that passenger.

  • Children

    We are unable to carry children under 5 years or under 135cm high.

  • Departures

    Please note our Aberdeen Inverurie & Huntly departure points are outside the tourist information office. We advise that passengers arrive at the departure point 15 minutes prior to departure.